American
Management
Corporation

Joint Venture Partner, Project Director and Acting General Manager of the Union Station Parking Facility

Brett was the Joint Venture Partner, Project Director and Acting General Manager of the Union Station Parking Facility in Washington, DC. He was directly responsible for the operation and management of the parking facility, taxi dispatching and logistics. The staff consisted of over 80+ full time persons (management and office personnel, ticket window personnel, taxi dispatchers and maintenance technicians). The facility was a 24 hour, 7 days a week operation including transient and validated parkers, monthly parking spaces, long term parkers, bus parking, rental car companies, long/short term lease administration, numerous special events with valet parking and generated over $7.5 million annually through over 65,000 transactions per month.​

We bring a unique combination of skills to parking operations resulting from our extensive experience in customer service, administrative support, programming, customized database development, and project management.

Developed and managed all sales contacts. Developed database of all local and national customers and tracked their progress daily. Performed all initial property site visits to determine feasibility. Developed system cost proposals, contracts, statements of work and installation guidelines for customers and installers. Worked with manufacturers to develop automatic meter reading (AMR) systems for specific property requirements. Orchestrated logistics for all new installations of sub-metering systems. Researched all AMR components for system compatibility; legal and code issues with utilities, public service commissions and state governments. Managed sales and field installation personnel.

Planned, managed, and orchestrated the daily work of 40+ field plumbers and a call center with data entry and appointment scheduling personnel for a project which involved the change-out of over 6,000 residential water meters across Montgomery and Prince George’s Counties for the Washington Suburban Sanitary Commission. Developed and maintained the system for tracking the inventory of water meters, equipment and tools. Issued meters and equipment; planned all daily work routes and developed system for tracking workers in the field. Developed system for tracking the progress of data entry and appointment scheduling personnel. Implemented system of disassembling old meters for recycling and salvage value.